![]() Teresa: Who are your typical customers? Who tends to use this product?Įllen: This is a product mostly for frontline workers. There’s a lot of thinking about the different components of the product as we’re building new solutions. An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. We have web engineers, mobile app engineers, backend engineers, and a lot of our solutions that we’re building cross over this cross-functional thing. We do voice communication, like a walkie-talkie, but on your phone or on the web. My main work and where I’ve been working for the past nine years is Orion. Ellen, do you want to tell us a little bit about the company and your role, and who you’re working with that you introduced continuous discovery to?Įllen: Sure. Teresa: We are here today to discuss how Ellen introduced her engineers to discovery and how she got them involved in a more continuous cadence to their discovery work. You can watch a video of our conversation or read a lightly edited version of the transcript below. We discussed how Ellen first learned about continuous discovery and the steps she took to roll it out, specifically with the engineers at Orion Labs. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs). ![]() How do you make the most impact without confusing your team or disrupting the projects they’re already working on? While you might be eager to dive in, it can be a little overwhelming to know how to get started. It involves strengthening your understanding of business outcomes, fostering collaboration in product trios, and cultivating many other habits like conducting regular story-based interviews, mapping opportunities on the opportunity solution tree, and identifying and testing assumptions. Get the product trio's guide to a structured and sustainable approach to continuous discovery.įor many product teams, continuous discovery is a brand-new way of working. ![]() Have you heard? My new book Continuous Discovery Habits is now available.
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